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One door in

Cando has a single sign-in screen, and it handles both new and returning accounts. Use any of:
  • Email and password
  • Continue with Google
  • Continue with Apple
If you sign in with Google or Apple using the same email address as an existing Cando account, the two link automatically: same account, two ways in. One caveat: Apple’s “Hide My Email” creates a relay address we can’t match to an existing account, so use your real address if you want them linked.

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Onboarding

The first time in, three quick steps set everything up:
  1. You. Your name
  2. Your agent. Name it and pick its face. This is the assistant you’ll work with from day one
  3. Your organization. Your business’s name
One submit at the end creates all three, and you land on Home ready to go. Your timezone is picked up from your browser and becomes the organization’s timezone, which is what schedules like “9am daily” are measured in. You can change it later in settings.

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Joining an existing organization

If a colleague invited you, open the link in your invitation email. It’s tied to your email address, so sign in (or create your account) with that address and you’ll land in their organization with the role and agent access they chose for you. An invitation can expire or be cancelled by an admin, and the page tells you if that’s happened.

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Forgot your password?

Use Forgot password on the sign-in screen. We email a reset link that works once; follow it to choose a new password. If the link has expired, request a new one from the same page.