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Agent Automations

Where did my scheduled 2am run go? Local times between midnight and 3am cross daylight-saving transitions, which can skip or double a firing once a year. If the exact hour doesn’t matter, schedule outside that window. See Scheduling.

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Chats

Why doesn’t my Agent Automation chats show in the sidebar? Run chats are kept out of Recents on purpose; a five-minute job would bury your own conversations in a day. Reach any run’s chat from Agent history. The agent won’t respond to my chat and mentions a run. The agent is mid-run. Wait for it to finish, or choose Cancel run in the chat to take the agent back; the cancelled run is recorded in Agent history.

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Connections

An Agent Automation that worked last week is failing. Nine times out of ten, a connection: revoked access or a changed password on the app’s side. The run chat names the tool that failed; reconnect that app on the Connections screen and use Run now to confirm the fix. A connection is stuck on “Awaiting authorisation”. The sign-in window was closed before finishing. Choose Try again on the row to resume the flow where it left off.

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Team and account

My colleague can’t see the agent I’m using. Agents are granted per member, so different colleagues seeing different agents is by design. Anyone with the agent can share it; admins see the full roster under Settings → Agents. I didn’t get my invitation email. Check spam first, then confirm the address with whoever invited you; the invitation is tied to the exact email it was sent to. Admins can cancel and re-send from Settings → Members. Invitations also expire, and the landing page says so when one has.

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Credits

Credits are draining faster than expected. Open Usage for the heavy day, then that day’s Agent history for the heavy runs. It’s nearly always one Agent Automation on too eager a schedule.